Q: How are Keston Care's caregivers trained?
A: Our CNAs complete a college course of training and are registered with the State of North Carolina, and Level 3 CNAs are trained in the specialized services they perform. Many of our Hab Techs have college training in fields like social work, special education, and psychology. All of our employees are provided with regular continuing education in a wide variety of topics to enable them to provide the best possible care for our clients.
Q: What if my regularly scheduled caregiver is out sick or takes vacation?
A: Our commitment to reliable, consistent care is obvious in our unique "on call" staffing policy. Keston Care maintains a pool of caregivers whose sole responsibility is to be available to fill in should a regular provider require time off. The substitute is knowledgeable of the client's complete care plan and any specialized needs.